TOYOTA SHAHEEN MOTORS

If the delivery time of the vehicle exceeds 30 days then Partial Payment is allowed.

Charging Own/premium is an illegal and unethical practice which is seriously discouraged by IMC. For booking kindly follow the booking process as listed hereinabove.

You need to surrender the Original Provisional Booking Order Form (Customer Copy OR Green Copy) along with the CNIC copy and a cancellation request mentioning the reason for cancellation. Please note that the cancellation request will only be entertained in accordance with the provisions of the Provisional Booking Order signed by the customer at the time of booking of the vehicle.

IMC does not lease or finance vehicles. You are requested to kindly contact your bank or other financial institutions in this regard.

No, the vehicle booking cannot be processed against expired CNIC.

Yes, as per your PBO Terms & Condition there are administrative charges for cancelling your order, kindly go through it once or contact your dealership in this regard.www.toyota-indus.com

You can submit your color change request at your authorized dealership till the 25th of the month prior to tentative delivery month. No requested will be entertained after the passing of the above date.

You are requested to please contact your nearest Toyota Authorized Dealership for vehicles quotation or visit our website www.toyota-indus.com.

No, the X-factory charges are exclusive of transportation and WHT.

Tentative delivery month cannot be changed and your vehicle will be invoiced and dispatched as per schedule.

The Company only provides tentative delivery month.

Yes, the demand draft/pay order should have the same name as the one mentioned on the PBO. Please note that IMC will not accept any pay orders which do not have the same name as the one mention on the PBO.

You have to clear the Balance amount two weeks before the tentative delivery month given as mentioned on your Provisional Booking Order Form (PBO).

You can easily differentiate between fake and genuine parts through holographic seal. The genuine part will always have a holographic seal

No, we deal in Toyota genuine parts only.

To get another copy of the Owner’s manual you need to place an order for it [insert where the manual can be ordered from].

Any of our authorized dealer can arrange parts by air or by sea through Indus Motor Company with deposit of 100% payment in advance. For further details please contact your nearest Toyota Authorized Dealership.

By Air it takes normally 20-30 days and by Sea 60-90 days. For further details please contact your nearest Toyota Authorized Dealership.

Toyota SURE is Toyota Used Car platform which provides high-quality certified used vehicles at a good price within your budget as well as facilitate the customers to exchange any used vehicle with a brand-new Toyota. Under the support and guidance of business standards by Indus Motor Company. Toyota customers can be confident that they will receive the best quality used cars with OEM (ORIGINAL EQUIPMENT MANUFACTURER) warranty and stringent quality checks.

Indus Motor Company took the initiative of training the Toyota SURE dealer staff on Toyota Vehicle Inspection System (TVI) which was designed by Toyota Motor Corporation (TMC), Japan. It is currently operational in Thailand, India, Vietnam and Philippines. Toyota SURE dealer staff is trained on TVI by Indus Motor Company engineers, these people are then examined and only the people who are able to pass the examination are certified as Toyota SURE experts.

We only provide IMC used vehicles which are made according to the local road conditions.

Yes, the warranty is claimable nationwide at all Toyota Authorized dealerships.

Toyota SURE does not purchase non-Toyota variant for sourcing. However, Toyota SURE accepts all kinds of cars for trade-in.

The 203 check-point inspection covers all areas of the vehicle to ensure that every car we purchase is free from any frame damages and to ascertain the value of the car.

All Toyota Sure certified vehicles come with a warranty of 6 months or 10,000kms whichever comes first. Some vehicles based on the mileage and condition are also provided a 1 Year or 15,000kms warranty whichever comes first.

Used car warranty will be applicable after the Manufacturer warranty expires. So, the used car warranty will start after the expiration on Manufacturer warranty.

Trade-in customers are offered special privileges such as early delivery; however, this is strictly subjected to the demand and supply conditions.

Toyota SURE offers its customers ultimate peace of mind by providing them with the Used vehicles certified by Toyota Experts on Global Standards within their budget backed by 6 month/10,000 KMs limited warranty on Engine and Transmission. It also offers the exchange of your used car with a brand-new Toyota or a certified used vehicle.

Toyota Extended warranty is an extension of the vehicle warranty for an additional 12 months/ 24 Months, post expiry of vehicle’s built-in warranty 36 months/ 100,000 KMs (3 Years).

Yes, it is available for all Variants (Corolla, Yaris, Fortuner and Revo)

Toyota Extended Warranty can be purchased from any Toyota 3S Authorized dealership from vehicle delivery till 5000 KMs.

Effective from 20th April 2019 the warranty period of all CKD and CBU variants is 3 years or 100,000 KM (whichever comes first).

First Free Service (FFS) at 1,000 K.M /45 days whichever comes first. Please note that Parts are not included in FFS.

Yes, you can get an apointment one day before coming through our UAN# 042 111700900